Knowledge Base Template

Overview

Softr Resources is a multipurpose knowledge base template, which consists of various directory pages dedicated to community resources, video tutorials, and more. By default, the content is gated and only available to registered users, who can easily register through the signup form. Each section has its unique layout: list of videos that can be watched right on the site, directory of projects with links to project websites, and so on.

The template can be used for various scenarios. For example, you can use it to organize information on a given topic and make it publicly available (the registration steps can be easily removed if needed), or it can serve as an internal knowledge base for a company, where resources such as vacation policy, onboarding guidelines, educational materials, etc. are stored (in this case you can remove the signup/signin forms and invite selected users).

Further on, apart from viewing the available resources, users can submit their own entries, which can either be published immediately or undergo a review and approval process depending on your use case and workflows.

How it works

To start with the template, you need a Softr and Airtable/Google Sheets accounts (Softr and Airtable have free plans to start with). All the data is stored in template’s database and is displayed using Softr’s various List block layouts. Therefore, after importing mock data, you can start modifying it right away, replacing it with your own data in the database.

The template has multiple sections, and each section’s data is stored as a separate table or sheet in your data source. You can add new tables/sheets in the template database as your project grows and you incorporate new areas of knowledge. The template doesn’t have it out of the box, but you can easily add editing functionality, so that your users can update existing entries. With Softr, you have access to granular view and edit permissions, and you can decide what each user group can see inside the knowledge base (e.g. each department can only access docs specific to them) and what it can modify (e.g. managers can modify all the docs within their department, while employees can update the resources that are related to them specifically).